Legal
SMS Terms & Messaging Disclosure
Last updated: July 25, 2026
These terms apply to text messages sent by or on behalf of CPMS Agency using providers such as Twilio. They supplement our Terms of Service and Privacy Policy.
1. Program description
Program name: CPMS Agency Messaging
Messages may include: appointment or follow-up reminders, lead and outreach messages you or your authorized team initiate, account or security notices, customer care replies, and (only with proper consent) marketing or promotional offers related to CPMS Agencyor our clients' services.
The Service may send SMS through Twilio or other messaging providers on behalf of CPMS Agency or agency clients operating under their own lawful consent.
2. Consent
- By providing a mobile number and agreeing to receive texts (for example, a checked consent box, written agreement, or documented opt-in), you consent to receive SMS from CPMS Agency and/or the brand identified at opt-in.
- Consent is not a condition of purchase unless clearly stated at the point of consent.
- Message frequency varies based on your interactions and campaign settings.
- Message and data rates may apply. Check your carrier plan for details.
- Carriers are not liable for delayed or undelivered messages.
3. Opt-out (STOP)
You can cancel SMS at any time. Reply STOP to any message. After you send STOP, we will send a confirmation and you will no longer receive SMS from that program, except as needed to confirm opt-out or as otherwise required by law. To re-subscribe, follow the opt-in method offered by the program or contact us.
4. Help (HELP)
For help, reply HELP or email admin@cpmsagency.com.
5. Privacy — we do not sell SMS data
- Mobile information will not be shared with third parties or affiliates for their own marketing or promotional purposes.
- We do not sell phone numbers or SMS opt-in lists.
- We may share data with service providers (such as Twilio) solely to deliver and operate messaging, or as required by law.
- See our full Privacy Policy for how we collect, use, and protect personal information.
6. Agency and client use
If you use CPMS Agency tools to message your own leads or customers, you represent that:
- You have obtained all required consents and disclosures under TCPA, TSR, and state law
- You honor STOP/HELP and maintain suppression lists
- You will not use the Service for illegal spam or harassing messages
- You are the “sender” for compliance purposes regarding your campaigns
CPMS Agency provides software and infrastructure; you are responsible for the content and legality of messages you send to your audiences.
7. Supported carriers
Messaging is supported on major U.S. carriers. Delivery is not guaranteed on all networks or devices. International messaging may be limited or unavailable.
8. Prohibited content
You may not use SMS features for unlawful content, phishing, malware, harassment, or content prohibited by Twilio, carriers, or applicable law (including SHAFT content where restricted).
9. Changes and contact
We may update these SMS Terms. Continued participation after updates constitutes acceptance where permitted by law.
CPMS Agency
cpmsagency.com
admin@cpmsagency.com
Also see: Terms of Service · Privacy Policy